A recent report by Riya Tandon posted on The Economic Times talks about how India's economy has experienced significant growth due to
the establishment of global capability centres (GCCs), which benefit from the
country's skilled workforce, low operational costs, and digitisation.These
offshore units, set up by multinational corporations, centralise various
business functions and operations to improve productivity, presenting numerous
job and career advancement opportunities, especially for early career
professionals.
More global companies are
opening these offshore units to perform numerous business functions and
operations, and innovations to enhance productivity. As a result, these centres
present endless job and growth opportunities for early career professionals.
Hence, it would be beneficial
for young minds to understand the roles, skills and pay at GCCs if they want a
career in this segment.
At the moment, GCCs offer unique
learning opportunities, exposure to global processes, and chances for rapid
career advancement for early career professionals, she adds.
GCCs come armed with fresh ideas
and perspectives as well as in-built operating systems with all the necessary
functions in place, says Ravi Tangirala, Head of MassMutual India. Elaborating
further, he says though these entities are innovation hubs, they function with
operational efficiency, maintaining cost arbitrage.
To taste success in the current
technologically advanced atmosphere of GCCs, individuals need to acquire and
hone a certain set of skills.
When hiring entry-level
professionals, Kaur says CC employers desire a combination of skills,
qualifications and attributes. Technical skills, communication skills,
problem-solving skills, teamwork and collaboration, along with adaptability and
learning agility, are highly sought after for entry-level roles.
Additionally, knowledge of
analytics tools, and digital marketing as well as familiarity with emerging
technologies such as cybersecurity, AI and cloud computing can help grab
exciting job opportunities in the sector. Soft skills like cultural sensitivity
are also essential for success in a global environment, she says.
Tangirala also recommends
acquiring skills and qualifications around cloud computing,
AI, ML, gENAI, robotic process
automation (RPA), data sciences, analytics and cybersecurity to meet the rising
talent demand in GCCs.
Campus hiring trends and pay
expectations
Campus hiring for entry-level
jobs by GCCs has indeed witnessed a notable increase in recent years due to the
growing demand for skilled talent, says Kaur. Top graduates can expect
competitive salary packages, with slight variations based on factors such as
educational background, skill set and location.
Besides the pay that meets
industry standards, she says, the compensation package also promises perks such
as performance bonuses, stock options, healthcare benefits, and professional
development opportunities.
workforce flexibility and access
specialised skills, says Kaur. Content creation, graphic design, software and
web development, and language translation are the freelance roles that allow
GCCs to tap into a global talent pool, leverage niche expertise and scale up
their operations efficiently.
"Hiring of contractors and
freelancers allows organisations to get the required skills quickly, which
otherwise take a long time to develop in-house. Top skills in demand include
data science, data modelling, cloud computing, cybersecurity and artificial
intelligence (AI)/ machine learning (ML)," adds Tangirala.
Read more at:
https://m.economictimes.com/jobs/fresher/gccs-open-multiple-career-opportunities-for-freshers/articleshow/110551574.cms